We may collect the following personal data when the user interacts with us:
First and last name
Email address
Postal address (in case of orders or shipments)
Information provided through forms, messages, or social media
No especially sensitive data is collected.
3. Purpose of processing
Personal data is used for the following purposes:
To address inquiries or requests for information
To manage orders and communications related to our products
To manage the presence and commercial activity on social media (Instagram, Facebook, or other Meta platforms)
4. Legitimacy
The legal basis for data processing is:
User consent
The execution of a commercial or pre-contractual relationship
5. Data retention
Personal data will be kept only for the time necessary to fulfill the purpose for which it was collected, or as long as a legal obligation exists.
6. Disclosure of data to third parties
Personal data will not be transferred to third parties, except under legal obligation or when necessary for the provision of the service (for example, payment platforms or messaging services), always under their corresponding privacy policies.
7. User rights
The user may exercise their rights at any time regarding:
Access
Rectification
Erasure
Objection
Restriction of processing
Data portability
To do so, you may send a request to the email address indicated above.
8. Social media
Singular Luz has a presence on social media. The processing of followers’ data will be governed by this privacy policy and by the specific conditions of each platform.
9. Changes to the privacy policy
Singular Luz reserves the right to modify this policy to adapt it to new legislation or changes in activity.
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Functional
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Preferences
Technical storage or access is necessary for the legitimate purpose of storing preferences that have not been requested by the subscriber or user.
Statistics
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They are used to show you content and offers that are more relevant to your interests.