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Privacy policy

Singular Luz is committed to protecting the privacy of users and processing personal data in accordance with current data protection regulations.


1. Data controller

Controller: Singular Luz
Contact email: contacto@singularluz.com
Location: Madrid, Spain


2. Personal data collected

We may collect the following personal data when the user interacts with us:

  • First and last name

  • Email address

  • Postal address (in case of orders or shipments)

  • Information provided through forms, messages, or social media

No especially sensitive data is collected.


3. Purpose of processing

Personal data is used for the following purposes:

  • To address inquiries or requests for information

  • To manage orders and communications related to our products

  • To manage the presence and commercial activity on social media (Instagram, Facebook, or other Meta platforms)


4. Legitimacy

The legal basis for data processing is:

  • User consent

  • The execution of a commercial or pre-contractual relationship


5. Data retention

Personal data will be kept only for the time necessary to fulfill the purpose for which it was collected, or as long as a legal obligation exists.


6. Disclosure of data to third parties

Personal data will not be transferred to third parties, except under legal obligation or when necessary for the provision of the service (for example, payment platforms or messaging services), always under their corresponding privacy policies.


7. User rights

The user may exercise their rights at any time regarding:

  • Access

  • Rectification

  • Erasure

  • Objection

  • Restriction of processing

  • Data portability

To do so, you may send a request to the email address indicated above.


8. Social media

Singular Luz has a presence on social media. The processing of followers’ data will be governed by this privacy policy and by the specific conditions of each platform.


9. Changes to the privacy policy

Singular Luz reserves the right to modify this policy to adapt it to new legislation or changes in activity.

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